Refund policy

We want you to be confident in your purchase. This policy explains when a refund is possible.

Eligible refunds

• You may request a refund within 7 days of purchase if you have completed less than 20% of the course.
• If you were charged twice for the same course, the duplicate payment will be refunded in full.
• If a course you purchased is permanently removed and no replacement is offered, you will receive a full refund.

Not eligible

• Requests made more than 7 days after purchase.
• Courses where 20% or more of the content has been completed.
• Accounts suspended for sharing, piracy or misuse.

How to request a refund

Send us a message through the contact page with your order number and the email address on your account. We review requests within 3 business days.

Processing

Approved refunds are sent back to the original payment method (bKash, Nagad, Rocket or card) within 7–10 business days, depending on the payment provider. Course access is removed once a refund is issued.