Privacy policy

This policy explains what information Saqlaen Academy collects, why we collect it and how we protect it.

Information we collect

• Account details — your name, email address and mobile number.
• Learning data — the courses you enroll in, lessons completed and quiz results.
• Order data — what you purchased, the amount and the payment status. Payment details (card or wallet numbers) are processed by our payment partner and are never stored by us.
• Technical data — basic device and browser information and session data used to keep your account secure.

How we use it

• To provide your courses and track your progress.
• To process payments and send receipts.
• To protect accounts, including limiting each account to one active device.
• To answer your questions and send important service messages.

Unfinished checkouts

If you enter your name, mobile number or email on the checkout page but do not complete the payment, we keep those details for up to 45 days so our team can contact you to help finish your enrollment. You can ask us to delete them at any time.

Content protection

To discourage piracy, course videos may display your email address and account ID as a watermark. This is visible only on your own screen.

Sharing

We do not sell your personal information. We share it only with service providers that help us run the platform — such as our payment partner, video hosting provider and email service — and only as needed.

Cookies

We use essential cookies to keep you signed in and to run the checkout. We do not use advertising cookies without your consent.

Your choices

You can update your details from your dashboard at any time. To request a copy or deletion of your data, contact us.

Changes

We may update this policy. The latest version will always be available on this page.